Shipping And

Delivery

Our

Shipping Values

Here at E-living furniture, we offer nationwide express shipping.

FREE Shipping

FREE shipping to most metro area.

Express Shipping

Proud record of average 80% next day delivery to most metro areas.

Real Time Tracking

Consistent SMS & Email notification to track delivery events across all carriers.

We will offer free shipping

Delivery charges to other states may differ depending on the item’s weight and vary based on your postcode.

To our customers

Unfortunately, our partners have advised delays on your deliveries due to an overwhelming volume with limited capacity due to COVID-19. We appreciate your patience during these challenging times

Christmas Delivery Cut-Off Schedule

In line with the upcoming Holiday Season. While the E-living elves are working hard to ensure your purchases arrive safely and on time, due to the increased volume of shipment during this season, expect some delays in the deliveries of couriers. We suggest that you place your orders ahead of time or you may refer to our cut-off scheduled dates. As our items are shipped using a variety of courier companies, all orders made beyond the cut-offs will be processed after the Christmas holidays. Keep an eye out for the automated emails that are sent to you when items are shipped. This will allow you to track your item with the selected courier.

Thanks for your ongoing support and Happy Holidays,

E-living Team.

Delivery FAQ

Is my post code included in same day delivery?
 
 
We offer same-day delivery in Melbourne metro region on majority of our products. Same day delivery applies for orders purchased before 9 am in the morning for the following post codes:
 
3000300230033004300530063008301030113012
3013301530163018301930203021302230233024
3025302630273028302930303031303230333034
3036303730383039304030413042304330443045
3046304730483049305030513052305330543055
3056305730583059306030613062306330643065
3066306730683070307130723073307430753076
3078307930813082308330843085308630873088
3089309330943095310131023103310431053106
3107310831093111311331143115311631213122
3123312431253126312731283129313031313132
3133313431353136313731383139314031413142
3143314431453146314731483149315031513152
3153315431553156316031613162316331643165
3166316731683169317031713172317331743175
3177317831793180318131823183318431853186
3187318831893190319131923193319431953196
3197319831993200320132023204320532063207
3752380038023803380639753976
 
To check if the product you wish to buy is included and available for same-day delivery, you may contact our team on (03) 90710088 or [email protected].

Note: Non E-living Products are not included on the same day delivery. 

We offer FREE SHIPPING to most metro cities of Australia. To check if your post code is included, just simply enter your postcode on the product, cart or delivery page. It provides information if we deliver in that area and the shipping cost if in case your post code is not included in the FREE SHIPPING ZONE.

We’ll keep you posted all way through! After you order, you will be receiving an order confirmation from us. Please allow 24 hours for the orders to processed and dispatched.  Once your order is processed, you will receive an email and an SMS with a tracking number. Another email will be sent, so you can track the delivery status of your order.  To make sure you don’t miss your order, you will receive an SMS or an email when the order is on its way and another notification once the item is delivered at your doorstep.

Dispatch within 24 hours
Expected delivery time: 1-11 business days (Monday-Friday) upon dispatch

Revised as of 23rd of August 2021:

Vic Metro 1-2 Business Days
Victoria 1-9 Business Days
NSW Metro 2-8 Business Days
NSW 3-10 Business Days
QLD 3-10 Business Days
SA 3-10 Business Days
ACT 3-10 Business Days
WA 5-11 Business Days
TAS 5-11 Business Days
NT 5-11 Business Days

For Non-Eliving Products:

Eco Home: 7 business days
Olivia Shayn: 15 business days

Note: Shipping Guarantee does not include non-Eliving products.

It is a standard practice that we ensure all items ordered are dispatched at the same time if the product is available and comes from the same warehouse. Although, we do not guarantee that it will all arrive at the same time due to special circumstances (courier, product availability, lost in transit etc) we are proud to say that 98% of our grouped orders arrive at the same time.

If you need to change your delivery information, please contact our team on (03)9010088 or [email protected] Please note that we process and dispatch the orders within 24 hours. No fees apply when the address is changed before dispatch and covers the same pricing post code area.  If in case the order is already dispatched from our warehouse, we charge $20 for redirection fee.

Visit our Contact Us page & select the Damaged, Lost or Stolen During Delivery option for best results. Have your order number & the email used to purchase your order ready.

Yes, you can easily do that by placing additional delivery notes before check out. If in case you miss it, you may contact our dedicated customer service team  at (03) 90710088 or [email protected]   Additional delivery instructions only cover the ff: address instruction and authority to leave. Please note that “preferred delivery time” is not guaranteed as we do not have control over courier operations.  

Upon purchase, you will receive a tracking number within 24 hours. The tracking number normally updates status within 48 hours and gives an estimated time of arrival of your order. If in case you notice that there are no movements on the order within 72 hours, please contact the designated courier directly or our dedicated customer service team at  (03)  90710088  or [email protected]

If in case you receive a “sorry we missed you” card or missed a delivery, you can get in touch with the courier immediately to arrange a re-delivery of your order on a preferred date FREE OF CHARGE. Please note that the courier gives a specific time frame to get in touch with them, applicable re-delivery fee applies if they have not heard from you as they will automatically return the item to our Melbourne warehouse. For further assistance, you may contact our customer service team at (03)  90710088  or [email protected]

To ensure the safety and security of our customers and delivery partners/drivers, all orders will be delivered at the front door or ground floor/building lobby only.

If we provide a guaranteed delivery date range and a delivery attempt isn’t made in those guaranteed dates, we’ll refund any shipping fees associated with that order. Terms and Conditions Apply.

  • Pre-Order Items are not included in the Shipping Guarantee.
  • # of Days are in Business Days, excluding weekends.
  • Items will be delivered within a specific date range but not necessarily a specific date.
  • No delivery on Holidays and Weekends.
  • Redelivery is excluded in shipping guarantee.
  • Delayed Delivery due to COVID Restrictions and other covid-related circumstances are not be covered by shipping guarantee.
  • Delays due to peak seasons like Christmas & Chinese New Year will not be covered by shipping guarantee. Click HERE to see the Christmas Delivery Cut-off schedule for 2021.
  • Non-Eliving products are not included on the Shipping Guarantee Policy. 

Unfortunately, no. Delivery of orders are controlled by our partner couriers and they provide a delivery time frame depending on your location.

Unfortunately, we don’t offer this option. However, rest assured that our dispatch team selects the most efficient and affordable mode of delivery available from our partner couriers.

Delivery FAQ

Is my post code included in same day delivery?
 
We offer same-day delivery in Melbourne metro region on majority of our products. Same day delivery applies for orders purchased before 9 am in the morning for the following post codes:
 
3000,3002,3003,3004,3005,3006,3008,3010,3011,3012,3013,3015,3016,3018,3019,3020,3021,3022,3023,3024,3025,3026,3027,3028,3029,3030,3031,3032,3033,3034,3036,3037,3038,3039,3040,3041,3042,3043,3044,3045,3046,3047,3048,3049,3050,3051,3052,3053,3054,3055,3056,3057,3058,3059,3060,3061,3062,3064,3065,3066,3067,3068,3070,3071,3072,3073,3074,3075,3076,3078,3079,3081,3082,3083,3084,3085,3086,3087,3088,3089,3093,3094,3095,3101,3102,3103,3104,3105,3106,3107,3108,3109,3111,3113,3114,3115,3116,3121,3122,3123,3124,3125,3126,3127,3128,3129,3130,3131,3132,3133,3134,3135,3136,3137,3138,3139,3140,3141,3142,3143,3144,3145,3146,3147,3148,3149,3150,3151,3152,3153,3154,3155,3156,3160,3161,3162,3163,3164,3165,3166,3167,3168,3169,3170,3171,3172,3173,3174,3175,3177,3178,3179,3180,3181,3182,3183,3184,3185,3186,3187,3188,3189,3190,3191,3192,3193,3194,3195,3196,3197,3198,3199,3200,3201,3202,3204,3205,3206,3207,3752,3800,3802,3803,3806,3975,3976
 
To check if the product you wish to buy is included and available for same-day delivery, you may contact our team on (03) 90710088 or [email protected]
 
Note: Non-Eliving Products are not included on the same day delivery. 

We offer FREE SHIPPING to most metro cities of Australia. To check if your post code is included, just simply enter your postcode on the product, cart or delivery page. It provides information if we deliver in that area and the shipping cost if in case your post code is not included in the FREE SHIPPING ZONE.

We’ll keep you posted all way through! After you order, you will be receiving an order confirmation from us. Please allow 24 hours for the orders to processed and dispatched.  Once your order is processed, you will receive an email and an SMS with a tracking number. Another email will be sent, so you can track the delivery status of your order.  To make sure you don’t miss your order, you will receive an SMS or an email when the order is on its way and another notification once the item is delivered at your doorstep.

Dispatch within 24 hours
Expected delivery time: 1-11 business days (Monday-Friday) upon dispatch

Revised as of 23rd of August 2021:

Vic Metro 1-2 Business Days
Victoria 1-9 Business Days
NSW Metro 2-8 Business Days
NSW 3-10 Business Days
QLD 3-10 Business Days
SA 3-10 Business Days
ACT 3-10 Business Days
WA 5-11 Business Days
TAS 5-11 Business Days
NT 5-11 Business Days

For Non-Eliving Products:

Eco Home: 7 business days
Olivia Shayn: 15 business days

Note: Shipping Guarantee does not include non-Eliving products.

It is a standard practice that we ensure all items ordered are dispatched at the same time if the product is available and comes from the same warehouse. Although, we do not guarantee that it will all arrive at the same time due to special circumstances (courier, product availability, lost in transit etc) we are proud to say that 98% of our grouped orders arrive at the same time.

If you need to change your delivery information, please contact our team on (03)9010088 or [email protected] Please note that we process and dispatch the orders within 24 hours. No fees apply when the address is changed before dispatch and covers the same pricing post code area.  If in case the order is already dispatched from our warehouse, we charge $20 for redirection fee.

Visit our Contact Us page & select the Damaged, Lost or Stolen During Delivery option for best results. Have your order number & the email used to purchase your order ready.

Yes, you can easily do that by placing additional delivery notes before check out. If in case you miss it, you may contact our dedicated customer service team  at (03) 90710088 or [email protected]   Additional delivery instructions only cover the ff: address instruction and authority to leave. Please note that “preferred delivery time” is not guaranteed as we do not have control over courier operations.  

Upon purchase, you will receive a tracking number within 24 hours. The tracking number normally updates status within 48 hours and gives an estimated time of arrival of your order. If in case you notice that there are no movements on the order within 72 hours, please contact the designated courier directly or our dedicated customer service team at  (03)  90710088  or [email protected]

If in case you receive a “sorry we missed you” card or missed a delivery, you can get in touch with the courier immediately to arrange a re-delivery of your order on a preferred date FREE OF CHARGE. Please note that the courier gives a specific time frame to get in touch with them, applicable re-delivery fee applies if they have not heard from you as they will automatically return the item to our Melbourne warehouse. For further assistance, you may contact our customer service team at (03)  90710088  or [email protected]

To ensure the safety and security of our customers and delivery partners/drivers, all orders will be delivered at the front door or ground floor/building lobby only.

If we provide a guaranteed delivery date range and a delivery attempt isn’t made in those guaranteed dates, we’ll refund any shipping fees associated with that order. Terms and Conditions Apply.

  • Pre-Order Items are not included in the Shipping Guarantee.
  • # of Days are in Business Days, excluding weekends.
  • Items will be delivered within a specific date range but not necessarily a specific date.
  • No delivery on Holidays and Weekends.
  • Redelivery is excluded in shipping guarantee.
  • Delayed Delivery due to COVID Restrictions and other covid-related circumstances are not be covered by shipping guarantee.
  • Delays due to peak seasons like Christmas & Chinese New Year will not be covered by shipping guarantee. Click HERE to see the Christmas Cut-off Delivery for 2021.
  • Non-Eliving products are not included on the Shipping Guarantee Policy. 

Unfortunately, no. Delivery of orders are controlled by our partner couriers and they provide a delivery time frame depending on your location.

Unfortunately, we don’t offer this option. However, rest assured that our dispatch team selects the most efficient and affordable mode of delivery available from our partner couriers.