Furniture Sale

If a product is out of stock, you won’t be able to pre-order it at the sale price. The Spend & Save Sale promotion applies to all items currently in stock or items that are scheduled to arrive soon and have the option to pre-order.

Visit our Contact Us page & select the Damaged, Lost or Stolen During Delivery option for best results. Have your order number & the email used to purchase your order ready

If you need to change your delivery information, please contact our team on (03) 90710088 or [email protected] . Please note that we process and dispatch the orders within 24 hours. No fees apply when the address is changed before dispatch and covers the same pricing post code area.  If in case the order is already dispatched from our warehouse, we charge $20 for redirection fee.

Visit our Contact Us page & select the Damaged, Lost or Stolen During Delivery option for best results. Have your order number & the email used to purchase your order ready.

We offer FREE SHIPPING to most metro cities of Australia. To check if your post code is included, just simply enter your postcode on the product, cart or delivery page. It provides information if we deliver in that area and the shipping cost if in case your post code is not included in the FREE SHIPPING ZONE.

We’ll keep you posted all way through! After you order, you will be receiving an order confirmation from us. Please allow 24 hours for the orders to processed and dispatched.  Once your order is processed, you will receive an email and an SMS with a tracking number. Another email will be sent, so you can track the delivery status of your order.  To make sure you don’t miss your order, you will receive an SMS or an email when the order is on its way and another notification once the item is delivered at your doorstep.

Dispatch within 24 hours
Expected delivery time: 1-11 business days (Monday-Friday) upon dispatch

Revised as of 09th of March 2022:

Vic Metro 3-5 Business Days
Victoria 3-9 Business Days
NSW Metro 3-8 Business Days
NSW 3-10 Business Days
QLD 3-10 Business Days
SA 3-10 Business Days
ACT 3-10 Business Days
WA 5-11 Business Days
TAS 5-11 Business Days
NT 5-11 Business Days

For Non-Eliving Products:

Eco Home: 7 business days
Olivia Shayn: 15 business days

Note: Shipping Guarantee does not include non-Eliving products.

It is a standard practice that we ensure all items ordered are dispatched at the same time if the product is available and comes from the same warehouse. Although, we do not guarantee that it will all arrive at the same time due to special circumstances (courier, product availability, lost in transit etc) we are proud to say that 98% of our grouped orders arrive at the same time.