General F.A.Q

Do you have any displays/samples in store anywhere?

We operate fully online and do not have any stores, we aim to cut down costs so that you can enjoy the exceptional quality and price!

I live in VIC, can I pick up my orders?

Absolutely! For pickups, visit https://elivingfurniture.com.au/click-collect/ for more information

What payment options are accepted?

Credit Cards – We accept MasterCard and Visa. We take payment from your card at the time we receive your order, once we have checked your card details. Fraud checks may be conducted on our orders. This involves checks on details provided during the order process including the address details. This may involve your details being passed to a 3rd party fraud checking company. On occasion we may ask for additional information in order to process your order. We will conduct this process as quickly as possible however on occasion dispatch of goods may be delayed.

 

We also accept PayPal.

Do you accept bulk order?

Yes, we will happily accept bulk orders from corporate, educational, non-profit and government organizations, we’re open for negotiations. Please contact our marketing team at [email protected]

Where to find help?

We strive to give you the best online shopping experience, if you need help, do not hesitate to contact our friendly customer service team via email – [email protected]